Terms of service

Terms of Service – Shafa Oils (Pakistan)

Welcome to Shafa Oils. By purchasing our products or using our services, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

  • These Terms apply to all purchases made through our website, social media pages, or direct orders (phone/WhatsApp).

  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Orders

  • All product descriptions, prices, and availability are subject to change without notice.

  • We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is detected.

  • Once your order is confirmed, you will receive delivery details via phone, WhatsApp, or email.

3. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR).

  • We accept payments via Cash on Delivery (COD), Bank Transfer, Easypaisa, JazzCash, and other approved methods.

  • Payment must be completed as per the method chosen at checkout.

4. Shipping & Delivery

  • Orders are typically delivered within 2–5 working days depending on location.

  • Shipping charges (if any) will be communicated at checkout.

  • Delays may occur due to unforeseen circumstances (courier delays, public holidays, etc.).

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery if the product is unused, unopened, and in original condition.

  • Refunds will be processed according to our Return & Refund Policy.

  • Shipping fees are non-refundable unless the product is defective or wrongly delivered.

6. Use of Products

  • All Shafa Oils products are made with natural ingredients and are safe for general use.

  • However, results may vary depending on individual conditions.

  • Customers are advised to conduct a patch test before full application.

  • Shafa Oils is not responsible for misuse, allergic reactions, or results outside intended usage.

7. Privacy Policy

  • Your personal information is handled according to our Privacy Policy.

  • By placing an order, you consent to the collection and use of your data for order fulfillment and customer support.

8. Limitation of Liability

  • Shafa Oils will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

  • Our maximum liability is limited to the purchase price of the product.

9. Changes to Terms

  • Shafa Oils reserves the right to update or change these Terms of Service at any time without prior notice.

  • Continued use of our services constitutes acceptance of updated terms.

10. Contact Us

For questions about these Terms of Service, please contact us:

Business Name: SHAFA OIL

Business Number:+923704857544

Email: shafaoil.info@gmail.com

Business Address: Pakistan