Privacy policy

Privacy Policy – Shafa Oils (Pakistan)

At Shafa Oils, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media pages, or place an order with us.

1. Information We Collect

When you shop with us, we may collect the following information:

  • Name, phone number, email, and delivery address.

  • Payment details (bank transfer, Easypaisa, JazzCash, etc.).

  • Order history and preferences.

  • Information provided through customer support (WhatsApp, calls, or email).

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about your order, offers, and promotions.

  • Improve our products and customer service.

  • Ensure safe and secure transactions.

3. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.

  • Your data may be shared only with trusted service providers (such as courier companies and payment processors) to complete your orders.

  • We may disclose information if required by law or legal process.

4. Data Security

  • We take reasonable steps to protect your personal data from unauthorized access, misuse, or loss.

  • However, no online data transmission can be guaranteed 100% secure.

5. Cookies & Website Usage

  • Our website may use cookies to improve your browsing experience and personalize content.

  • You can choose to disable cookies through your browser settings.

6. Your Rights

As a customer, you have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct or update inaccurate details.

  • Request removal of your personal data from our records (except where required by law).

7. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us:

Business Name: SHAFA OIL

Business Number:+923704857544

Email: shafaoil.info@gmail.com

Business Address: Pakistan