Shipping policy

Shipping Policy – Shafa Oils (Pakistan)

At Shafa Oils, we aim to deliver your orders quickly and safely across Pakistan. Please read our shipping policy for smooth and hassle-free service.

1. Delivery Time

  • Orders are processed within 24 hours of confirmation.

  • Standard delivery time is 2–5 working days depending on your location.

  • Remote areas may take 5–7 working days.

2. Shipping Charges

  • Flat rate shipping applies nationwide (charges will be shown at checkout).

  • Free delivery may be offered during promotions or on orders above a certain amount (announced separately).

3. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via SMS, WhatsApp, or email.

  • You can use this tracking number to check the delivery status with our courier partner.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery across Pakistan for your convenience.

  • Please ensure someone is available to receive the package at the delivery address.

5. Delays & Issues

  • Delivery times may vary due to public holidays, courier delays, or unforeseen circumstances.

  • If your order is delayed or not received within the expected timeframe, please contact our support team for assistance.

6. Damaged or Missing Items

  • If your package arrives damaged, incomplete, or with the wrong item, please report it to us within 48 hours with pictures for verification.

  • We will arrange a replacement or refund according to our Return & Refund Policy.

7. Contact Us

For any shipping-related questions or concerns, reach out to us:

Business Name: SHAFA OIL

Business Number:+923704857544

Email: shafaoil.info@gmail.com

Business Address: Pakistan